Last updated November 2026

Accessibility Statement

We want this guide to be usable by everyone, including people using screen readers, keyboards, magnification or reduced-motion settings.

What we have done

• Pages use headings in order, descriptive links and labelled form fields.
• All menus, the checklist, the fault illustration and the FAQ filter work with a keyboard, with visible focus outlines.
• Animations respect your device's reduced-motion setting, and a Full or Reduced motion switch is in every page footer. With JavaScript turned off, all content is still visible.
• Text colors are chosen to meet WCAG 2.1 AA contrast against their backgrounds.
• A language menu offers machine translation through Google Translate.

Known limitations

Machine translation may be inaccurate, especially for legal terms. Some decorative scroll effects are simplified on small screens and under reduced motion.

Report a barrier

If something on this site is hard to use, please tell us through the inquiry form: describe the page and the problem. We aim to fix reported issues promptly.